The JDMIS is committed to providing an excelent academic and administrative experience to its students and has systems to look after the welfare and interests of local and international students.
To this end, the school:
Ensures long-term students enrolled for diploma programmes have a contract between school and student, conferring rights and imposing obligations on both parties
Maintains a quality of service guarantee and a commitment to educational excellence on the part of the school
Has clear school fees policies, especially policies for coping with the unexpected – course cancellations, withdrawals and transfers, etc.
Is proud of its well qualified and trained teaching and administrative staff, as well as its superior facilities and teaching tools.
We have worked very hard at satisfying students since we started professional jewellery arts training as JusTanja Pte. Ltd. in 1995. While such an accreditation was in operation, the school was accredited under the CASETrust for Education programme without complaints or investigations. Now that CASE cas ceased to maintain their education trustmark, the school is pursuing the new and more comprehensive Edutrust certification operated by the Singapore Council for Private Education.
For more information about the JDMIS commitment to quality please review the documents below:
Declaration from the Dean
Contacting the JDMIS
The JDMIS is open to many forms of official and unofficial communication from its students, all of which are outlined below...
JDMIS Service Commitment
The JDMIS holds itelf to a high standard both in its provision of superior training, but also in the quality of its service. Below are the service standard that the JDMIS and its staff are committed to maintaining...
JDMIS Pricing and Discount Policies
All students attending the JDMIS should receive the same quality and value of education. This statement is important to us and we maintain pricing and discount policies to ensure our staff and agents to not undermine this goal...
Diploma Course Fee Breakdown
The JDMIS markets its courses showing a combination of tuition fees and course-materials fees. As such, students receive all the books, tools, jewellery making equipment, and materials they will need to complete their contact training assignments. This presentation of the school fees allows us to communicate easily to our students the total sum they should expect to pay upon successful enrolment in the programmes however, full-time Diploma students participating in the Student Protection Scheme will be interested in the tuition/materials cost breakdown...
Feedback and Grievance Resolution Process
The Jewellery Design and Management International School believes that feedback and resolved grievances help improve our Product, Quality, Service and Brand. Positive feedback and complaints on staff, delivery, learning support or student welfare reinforces our service quality and our commitment to place the student as our primary focus.
Discipline and Student Responsibilities
As a student of the JDMIS you are responsible both for the quality and timeliness of your work, as well as your behaviour towards your peers and instructors. The JDMIS works within clear guidelines to ensure its students work in a harmonious and conducive environment.
Confidentiality of Student Information
The JDMIS takes its commitments to its students seriously; one of these commitments is to the confidentiality of it's students personal data, billing information and other details that the schools becomes privvy to during its students' attendance. The school has strict policies on when and how such information may be used, as well as physical and electronic safeguards.
Diploma Course Refund Policy
The JDMIS understands that circumstances may change and a student's plans may not always be achievable. As a school, unforseen circumstances may also arise that lead to unexpected changes in schedule. In order to recognise these eventualities and provide a measure of protection should they occur, the JDMIS enters in to a formal contract with its full time diploma students (a sample of which may be found here) This contract includes a detailed refund policy that is utlines below.
Short Course Refund Policy
The JDMIS understands that circumstances may change and a student's plans may not always be achievable. As a school, unforseen circumstances may also arise that lead to unexpected changes in schedule. In order to recognise these eventualities and provide a measure of protection should they occur, the JDMIS has a formal refund policy for its short courses, certificate programs and for students taking individual diploma modules on a part-tme basis.